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AS ISO 10002-2006 [ Superseded ]

AS ISO 10002-2006 [ Superseded ]

AS ISO 10002-2006 [ Superseded ] Customer satisfaction - Guidelines for complaints handling in organizations (ISO 10002:2004, MOD)

standard by Standards Australia, 04/05/2006

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Adopts ISO 10002:2004 to provide guidance on the process of complaints handling related to products within an organization, including planning, design, operation, maintenance and improvement.

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Edition: 1st Published: 04/05/2006 ISBN(s): 0733773117 Number of Pages: 23 File Size: 1 file , 390 KB Product Code(s): 10158529, 10158503, 10158519

 
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