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BS BIP 2211:2012
BS BIP 2211:2012 Complaints management. Turning negatives into positives
Handbook / Manual / Guide by BSI Group, 06/30/2012
Reduced price!
M00015574
New product
Full Description
Cross References:
AS 4269-1995
AS ISO 10002:2006
ISO 10002:2004
BS 8600:1999
BS 18477:2010
BS EN ISO 19011:2011
BS ISO 10002:2004
BS ISO 10003:2007
CMSAS 86:2000
2000/31/EC
All current amendments available at time of purchase are included with the purchase of this document.
