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IT service management standards and guidance kit

IT service management standards and guidance kit

IT service management standards and guidance kit

Book by BSI Group, 06/30/2006

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Special offer. Includes BS ISO/IEC 20000-1, BS ISO/IEC 20000-2, BIP 0005 and BIP 0015.

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Published: 06/30/2006 ISBN(s): 0580486966 Product Code(s): 30151014

 
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