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BS BIP 0015:2006
BS BIP 0015:2006 IT service management. Self assessment workbook. 2nd edition
Handbook / Manual / Guide by BSI Group, 06/30/2006
Reduced price!
M00019909
New product
Full Description
This workbook will help organizations assess the effectiveness of their best practice processes for IT service management. By using the workbook, organizations can get a clear understanding of where they should improve their service delivery. The workbook can also be used to assess how their service management processes compare with those described in BS ISO/IEC 20000.Also available as part of KIT 32.
