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BS BIP 0033
BS BIP 0033 Achieving ISO/IEC 20000. Managing End-to-end Service
Handbook / Manual / Guide by BSI Group, 03/31/2006
Reduced price!
M00020358
New product
Full Description
Describes supplier management, service level management and business relationship management, and how these processes are important to management of interfaces and types of supply chain common in IT service.Also available as part of KIT 190.
